Privacy Policy | Living Assistance
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Visiting Angels Privacy Policy Privacy and Information Security Policy ("Privacy Policy" or "Policy")

Effective Date: September 4, 2014

Welcome. This Policy is designed to help you understand generally how collects personally identifying information about you and how the Franchisor uses and discloses that personal information. is a Web site of Living Assistance Services Inc. (the "Franchisor," "we," "us" etc.), existing under the laws of the State of Pennsylvania, U.S.A. You may contact us at our Address For Legal Notices below. This Policy applies to information that personally identifies you (other than publicly available information) ("personal information") collected on or any additional Web properties or third-party sites managed by Living Assistance Services Inc. or, where indicated, other information you provide to us.


1. How Does This Policy Relate to Use of the Site?

This Policy is part of and incorporated into the Terms of Use ("Terms of Use"), which is the contract between you and the Franchisor governing use of the Site. Parts of the Terms of Use affect this Policy, so, unless you have already done so, please review them prior to using the Site. Terms used but not defined in this Policy have the definitions in the Terms of Use.

This Policy is supplemented by additional policies relevant to particular activities, and each of the supplemental policies is incorporated into this Policy. Here are examples of areas in which you will encounter supplemental privacy policies but this list is not complete: if a supplemental policy is included on the Site with respect to a particular activity, or if one is included on a Third Party site relating to the mission of the Franchisor, those supplemental policies will also apply and are also incorporated.

2. Information We Collect That You Do Not Provide

Sometimes we collect personal information without you having to enter any information on the Site. For example, we may receive personal information from public sources or from third parties (which we may combine with other information from other sources).

In addition, we collect some information automatically from visitors to the Site, for example through the use of "cookies," "web beacons," and other tracking mechanisms. We collect at least the following: your domain name and host for Internet access; the Internet address of the site from which you came; the date and time of your access; your computer's IP address and information about its operating system, browser and host; the date and time you access the Site and the pages you visit. If you do not want to receive cookies, you may set your browser to reject them. However, if you turn cookies off, you may not have access to some of the Site's services and features. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issues cookies when you access the Site. We also may employ Web beacons from third parties to help us compile aggregated statistics regarding the operations of our site. We prohibit Web beacons on our site from being used by third parties to collect or access your personal information.

3. Information We Collect That You Do Provide

It is always your choice, or the choice of anyone acting for you, whether to provide personal information. However, some must be provided to participate in certain programs or activities (such as to apply for a job), so the decision not to provide information might limit or eliminate certain functions of the Site or the ability to participate. Other information is up to your good judgment, e.g., do not provide personal information about yourself that could be misused by others in a chat room, bulletin board, blog or similar forum and do not provide personal information about others without their permission. The kinds of personal information we tend to request about you or others include but are not limited to your name, email address, native language, organization name, job title, city, state / province, region, age, locations for internet access and devices used. Additional information about what we collect is available in any supplemental privacy policies for particular activities.

4. Information You Provide About Others

Do not supply personal information about others unless you are authorized or required to do so by applicable law or contract and you consent to the Terms of Use (including this Policy and supplemental policies) on behalf of yourself and the "data subject" (the person about whom you supply personal information). Before supplying personal information about others (except as otherwise allowed by law or contract), you must make available for the data subject's review, and obtain their written consent to, said Terms of Use and policies. By submitting any personal information about others, you represent and warrant that you are authorized to do so and that you did all of the foregoing before submitting the information. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant that you have abided by that law and that it allows us to receive and Disclose the information under this Policy without any further action on our part. You agree to indemnify, defend and hold us harmless against any failure by you to comply with this paragraph.

The Franchisor works with Third Parties on certain programs, and often those Third Parties own and/or are responsible for that program’s Web site. In those cases, if you provide personal information, you will be giving it to a third party and their privacy policy will apply. You agree that if they provide it to us then we may apply our Policy to what we receive.

5. What We Generally Do with Personal Information Collected

Specifically, we may use your personal information to:

• to fulfill our obligations to you and to respond to any questions or requests;

• to contact you about material changes in our site terms or policies;

• to comply with the law or in good faith belief that such action is necessary to conform with the requirements of law or to comply with legal process served on us;

• to provide to third parties as a result of any reorganization process;

• if you apply for a job, we'll use the information to find out about you and share it with service providers and others we view as relevant to the employment process.

Further information is available in the supplemental policies for some activities, but you should assume that we will use all information for all lawful purposes. Subject to applicable law, we reserve the right to make all lawful, worldwide uses of personal information, including without limitation, to: collect, use, access (or bar access), process, fulfill, disclose, display, share, respond to legal process or otherwise exercise our rights under applicable law, transfer, store, verify, enforce, delete, and otherwise deal with personal information, and information other than personal information (collectively "Disclose").

6. Information Security

We use reasonable technical and organizational measures to protect the personal information received from our users from unauthorized use or disclosure.

7. Your Particular Consents

In addition to consenting to the Terms of Use, including this Policy (and any relevant supplemental policies), the Franchisor is interested in letting you know about, and receiving your particular consent to, a few activities relating to personal information that will help us to deal with personal information that is Disclosed in furtherance of our mission, operations and programs. These are described immediately below.

• Consent to Electronic Notice If There is a Security Breach: If we or a Recipient is required to provide notice of unauthorized access or other invasion of certain security systems, you agree that we (or they) may do so when required (or voluntarily) by posting notice on our Site or sending notice to any email address we have for you, in our (or their) good faith discretion. You agree that notice to you will count as notice to others for whom you are acting, and agree to pass the notice on to them.

8. Children

We do not want to collect information from children. Do not provide any personal information unless you are at least 13 years of age, and please caution your children not to provide any. If a child under 13 has provided personal information, a parent or guardian may so inform us by writing us at Our Address for Legal Notices (see below) and we will use commercially reasonable efforts to delete it from our database, subject to applicable law and this Policy.

9. Identity Theft

If anyone believes they're a victim of identity theft entitled by law to request information from us, write us at Our Address For Legal Notices and we'll explain what information we require in order to respond. After receiving that information, we’ll supply (without charge) information we then have that we are legally required to provide (subject to applicable law and reserving all rights and defenses).

10. Amendments

We will be changing what we do and how and why we Disclose data periodically—this Policy describes what we currently envision, but that will change as we change. You agree that this Policy amends and replaces any previous privacy polic(ies). We may further amend all or part of this Policy in the same way that we make amendments to our Terms of Use and such amended versions will be posted on this page.

11. Information About Enforcement of Our Policy

This Policy is part of and supplemented by our Terms of Use, which together with any supplemental privacy policy form a contract. If there is a conflict between the Terms of Use and this Policy, the latest version of this Policy will control. We and you are bound by the Terms of Use, including this Policy. If you think we are in default, you may contact us by writing to Our Address For Legal Notices. There are no third party beneficiaries of this Policy.

Our Address for Legal Notices:

Living Assistance Services, Inc.
937 Haverford Road, Suite 200
Bryn Mawr, Pa 19010
Attn: Legal

Supplemental Privacy Policy—Employment

This Supplemental Privacy Policy—Employment ("Employment Policy") supplements the Privacy Policy for ("Site"). It applies if you use the "Employment" section of the Site or if you allow or cause someone else to use it for you. If an applicant has a disability and needs assistance using our online systems, completing a profile, an application for employment, or any other aspect of the application process, please notify our Disability Coordinator (at and we will make appropriate arrangements. We are an equal opportunity employer.

This Employment Policy is part of our Privacy and Information Security Policy ("Privacy Policy") which is part of our Terms of Use; terms used but not defined in this Employment Policy are defined in those documents. CREATING A PROFILE, SUBMITTING ANY INFORMATION RELATING TO A POSSIBLE JOB OPPORTUNITY, MAKING ANY APPLICATION(S), OR ALLOWING SOMEONE ELSE (SUCH AS A RECRUITER) TO DO THAT FOR YOU, WILL BE YOUR CONSENT TO OUR TERMS OF USE, INCLUDING OUR PRIVACY POLICY AND THIS SUPPLEMENTAL POLICY.

If you are a recruiter, friend or someone other than job applicant ("Applicant"), you represent and warrant to the Franchisor that you have shown the Applicant the Terms of Use (including the Privacy Policy and Jobs Policy) and that you have obtained written consent from the Applicant to those terms and policies or that you are otherwise authorized to do so and to submit personal information about Applicant.

How We Use Information Collected in Employment

In addition to the uses of personal information allowed in the Privacy Policy, we make these kinds of uses of personal information submitted for a job. We Disclose it:

• to recruiters and other third parties who help us authenticate Applicants or review qualifications and credentials or to contact references;

• to our affiliates and other Third Parties or persons with whom Applicant might work if Applicant gets the job;

• when we are looking for someone who might fit a job need of ours or a Third Party, and to contact a previous Applicant to see if he or she might be interested in a job for which the Applicant did not apply. However, we do this in our discretion and without any obligation to do so;

• to communicate about receiving the application or about the job for which application was made, or to deliver legal or other notices; and

• to comply with applicable laws such as checking names against anti-terrorism lists or complying with immigration restrictions.

If Applicant gets a job with us, we store the application and other information upon which we relied in Applicant’s personnel file and we may base post-employment decisions on it (including disciplinary actions).


• We store data associated with your application on a site provided by a service provider. The data is not encrypted but the service provider has agreed to provide a commercially reasonable level of security. Your resume and other data will also circulate through our offices and relevant Third Parties, and as explained in the Terms of Use, we do not guarantee security; also, we do not control Third Parties.

• You should assume the Site, storage and use generally is not encrypted and you should take steps to promote security (e.g., see the "Passwords; Redact Your Resume" section above).

• Please be wary of email "phishing" or other scams by persons pretending to be us or a Third Party working with us – if you are contacted and asked for sensitive personal information such as financial information or your social security number etc., you should assume that someone is trying to defraud you. We will already have that information if you provided it to us on one of our documents and so will anyone with whom we share personal information: generally we don’t need to ask for it again. If you'd like to check with us to help determine if the person communicating with you is really us or someone we shared with, please contact