Initial Training Class… Our training class can’t be beat. Our versatile Director/presenters individually have up to 30 years experience in Private Duty Home Care.

Ongoing Guidance… Extensive new information is distributed to our franchisees each week. We offer free group regional meetings throughout the year; free regional “Business Builder” meetings; free monthly webinar training workshops; free individual consultations with our directors and our annual conference.

Homecare Client Leads… Our website and national co-op advertising program generates thousands of home care client leads for our franchises each month!

National Advertising… We spend $ Millions each year on national advertising on the internet, radio, TV and print media to generate clients for our franchisees (paid for by our cooperative advertising fund).

Royalty just 3.5%... (decreases to 2% at greater volume) and is capped at a maximum amount.

Marketing and Advertising Training Manual… will get you off to a head start in promoting your services in your local market.

Enormous Volume of Marketing Materials… We provide hundreds of designs and layouts for marketing and advertising pieces that we have developed over the years. No other company can match the tools we make available to our franchisees.

Q & A Library (computerized)… Nearly 10,000 pages of indexed Q & A from franchisees since the beginning of our program. You can look up in seconds any question that’s been asked and answered by us. You won’t have missed a thing!

Protected Territory With Most Market Potential… Our standard protected territory has 200,000 population with freedom to advertise and accept clients throughout your metro area without having to buy additional franchises. Your territory is optimally protected from other franchises within our system.

Successful Franchisees… Talk to ours; they will happily speak for themselves.

Low Price… Our initial Franchise Fee is low when compared to the typical cost of a single unit in other franchise programs.

How can you provide support to franchisees at just 3.5% royalty?

Since our franchisees are doing so well, the 3.5% royalty projects very well for us (2.0% for franchises at greater volume) in the long term.

Are your royalties paid weekly or monthly?

Monthly. We don't want franchisees to be constantly writing checks to us.

Will the Protected Territory provide enough freedom for me to do business?

We provide the freedom to advertise and accept clients throughout your metro area without buying additional franchises. Other Visiting Angels franchises will not be permitted to solicit to nearly all referral sources within your protected territory.

Is your experience in the homecare business sufficient to make a difference in helping me start my business?

Our Support Directors have extensive experience in Private Duty Home Care. Each has owned or owned and operated Private Duty Home Care agencies for up to 30 years each. You won't find another company with so many directors with such deep experience in our business.

When I have questions about the business, who will answer them?

All questions are answered by an actual Director of our company with years of experience in Private Duty Home Care. It's not unusual for us to provide answers to your questions from more than one of our Directors. We plan to never assign you to a company representative with nominal experience or without a background in our specialty of homecare. You are investing in a franchise in order to receive the best consultation possible.

Do all states require licenses?

There are many states that require Private Duty homecare agencies to be licensed and the number is growing (similar legislation is pending in a number of states). If there is no license requirement in your state at present, just wait and there will be soon. We provide computerized Policy & Procedure files that can be used for licensing applications in many states.

Are your franchises licensed in the states that require licensing?

Yes. Having the required license not only provides credibility for your agency, it also opens doors to referrals. Doors tend to be closed to agencies that are perceived as circumventing state law.

Do your franchisees have ongoing contact with each other?

Yes. They leave messages on various topics on our Visiting Angels blog. They e-mail to each other, they meet at our regional meetings and annual conferences, listen to presentations from other franchisees and participate in franchisee discussions. In addition, all questions which we receive over the Internet as well as answers that we draft are sent by e-mail to all the franchisees in our system each week.

Are you generating any homecare client leads for your franchisees?

Yes. We're distributing thousands of homecare leads each month to our franchisees generated by our website, www.visitingangels.com, publicity articles, and national advertising. These leads are automatically distributed to the nearest Visiting Angels Franchise Office. Our national call center processes incoming calls 24/7 for our franchise group.

How easy is it to find your website?

Our website (www.visitingangels.com) has achieved first page ranking on most major search engines, using numerous keyword searches. We believe that our internet presence is second to none in our industry and our website is among the best optimized websites on the internet.

Do you have professional Internet specialists to help you maintain your Internet rankings?

Yes. We employ a professional Internet consulting firm that promotes our websites to the Internet search engines.

Does your website provide any additional services for your franchisees?

Yes, the Visiting Angels Extranet Website is designed to provide download capability for Visiting Angels Franchisees for numerous files that are utilized in our business. Each Visiting Angels franchisee has a password to access the site.

Some examples of items that can be found on the Extranet include:

Power Point presentations, our Q&A library, logos, advertisements and brochures. In addition, our most current training materials can be found there as well.

How do you generate publicity for your franchisees?

Public Relations firms create press releases and articles for our franchisees. Many of these articles have been published in newspapers and magazines. We have also received publicity on television stations in numerous markets. This publicity has helped generate many more leads for our franchisees.

Have you participated in any independent studies of Franchisee satisfaction in your program?

Yes. Visiting Angels was ranked in the top 2, large sized Senior Care franchise systems for franchisee satisfaction (www.Franchisebusinessreview.com).

Do you have a cooperative advertising program for national advertising of homecare services for the franchisees?

Yes. Our cooperative advertising program advertises the homecare services of our franchisees in nationally circulated media, internet, print media, radio and TV.

Do you finance the initial franchise fee?

We don't provide any in-house financing. We advise applicants on how to obtain financing on their own. The finance packages offered by other franchise companies carry interest rates as high as 34%. We don't want to have anything in our contract that will be detrimental to our relationships with our franchisees.

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